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كيفية التسجيل في مليونير العرب
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General
How do I reach Arab Millionaire Customer Service?
The Arab Millionaire Customer Service is available 24/7 via email
Our call center is available seven days a week from 8:00AM to Midnight. You can also call us at:
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Is there a difference in price if I buy directly from Arab Millionaire or from a reseller?
No – The Collectables price is the same regardless of where you buy it from. Please confirm with the list of resellers on our website before you make a purchase.
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How do I enter the draw?
You first have to purchase Collectables from our online shop. Once you receive the free tokens, you need to get tickets for the draw by:
1. Purchasing Collectables to add Tokens to your wallet
2. Select your ticket numbers
3. Add more tickets to increase your chances
To select your ticket numbers:
1. Manually select 5 numbers between 1-49 and a Bonus number.
2. Or use the “Quick Pick” button to select random numbers
3. Or select one or more tickets from My Favorites section.
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What is the minimum age to enter the draw?
You must be 18 years of age or older to participate.
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Do you charge tax if I win?
No. However, you are responsible to pay taxes based on your home country of residence. Please consult your tax advisor.
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Is the app compatible with my phone?
Yes, our native app is available on the following app stores:
- App Store (iOS)
- Play Store (Android)
- App Gallery (Huawei)
In addition, you may choose to play from your phone browser by clicking on https://app.arabmillionaire.com
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Unavailable Country List
We do not operate in the following countries at this time:
- Estonia
- Ethiopia
- Iran
- Netherlands
- North Korea
- Pakistan
- Serbia
- Sri Lanka
- Syria
- Trinidad and Tobago
- UK
- US
- Yemen
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How to play Scratchers?
1. Buy Collectables from the AM Shop
2. Go to https://app.arabmillionaire.com and click on any scratch card game to start playing. Each game has its own price, and own prize values
3. Scratch the card to reveal the numbers, match 3 numbers,, or match the winning numbers, to win cash prizes.
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My Account
How can I add my phone number?
If you already have an account and want to add your phone number:
1. Login to your account
2. Open 'My Account' from the menu and click 'Profile'
3. Enter your phone number and click Verify
4. A verification code will be sent to your mobile; enter this code on the screen
5. Click Save to save your profile
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Can I have more than one account?
No, you can only have one account which is tied to your phone number. In order to claim your winnings, you may be asked to verify your identity.
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How to claim my winnings?
Your winnings will be automatically added to your account. Click on “My Account” and open “Wallet” to view the winnings balance. Click on “Claim Winnings” and enter the amount you would like to claim to submit a request.
Once KYC info is approved, winnings are transferred directly to your bank account.
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How can I view my participation and winning history?
Go “My Tickets” from Menu or 'Tickets' from 'My Account' section and choose the draw to view all tickets and any prizes awarded for that draw.
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I am having a problem logging into my account.
If you are having trouble logging in, click on the “Forgot Password” button to receive a 4-digit OTP code via SMS, and enter a new password. If you continue to have a problem, please contact support@arabmillionaire.com.
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How do I reset my password?
To reset your account password go to 'My Account' > 'Profile' > and click [Change Password].
If you forgot your password and are having trouble logging in, click on the “Forgot Password” button to receive a 4-digit OTP code via SMS, and enter a new password.
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I have a new phone number, how can I log in?
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Can I change my name on my account?
Name can be changed before you make any financial transactions. After a financial transaction is made, to change or correct your name, send an email to our Support Team at support@arabmillionaire.com indicating your correct name and the reasoning for the amendment. Accounts eligible for name change are typically those who have not deposited above a certain amount. Documentation for proof of identity may be required.
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How can I deactivate my account?
To deactivate your account for a day, a week, a month, or permanently, go to Settings from the menu and select Self Exclude and choose your Self-Exclude period.
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Entering the Draw
Can I just pay to enter the draws? Why do I have to buy Collectables?
FOOZ and all Arab Millionaire games are Sharia compliant and do not conflict with Islamic Principles. By buying Collectables, there is a trade with an exchange of value. Entering the draws is optional using the free tokens.
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Do I have to use my Collectables immediately for the upcoming draw?
Once you buy Collectables, you receive tokens (free entries) which can be used any time to enter any of our draws. Tokens (free entries) do not expire.
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How do I get my Collectables?
Collectables are immediately delivered to you via email. If you do not see the email, please check your spam folder. If you still can’t find them, please contact support@arabmillionaire.com.
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I bought Collectables and have not received them.
If you have not received your Collectables, contact support@arabmillionaire.com, we will trace and replace your Collectables.
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What are my options for payment?
We accept the following payment methods:
1. Credit and Debit Cards
2. Digital Wallets (based on your country)
3. SMS purchase (based on your country)
4. Fawry cash top up (Egypt)
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How are the winning numbers selected?
Winning numbers are randomly generated using a draw machine or a random number generator (depending on the game) which is licensed and supervised. The draw is 100% random, and streamed live on our digital platforms.
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Do I have to buy a Collectable to enter the draw?
Yes, the only way to participate in the draw is to purchase Collectables from the AM Shop which provides you with free entry tokens that can optionally be used to enter our free draws.
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How do I enter the draw?
You first have to purchase Collectables from our online shop. Once you receive the free tokens, you need to get tickets for the draw by:
1. Purchasing Collectables to add Tokens to your wallet
2. Select your ticket numbers
3. Add more tickets to increase your chances
To select your ticket numbers:
1. Manually select 5 numbers between 1-49 and a Bonus number.
2. Or use the “Quick Pick” button to select random numbers
3. Or select one or more tickets from My Favorites section.
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What is the latest time to enter the current draw?
You can participate in the draw up to 60 minutes before the live draw. This is required by our compliance officer and by our insurance. For complete transparency, all ticket numbers will be anonymously published on our website minutes before the live draw.
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Can I purchase Collectables through the web?
Yes, you can purchase Collectables through our website https://app.arabmillionaire.com/ You have to have an existing account and sign in before you can make a purchase.
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How and where do I buy Collectables?
You can buy Collectables online via Arab Millionaire Website and App in the “Buy Now” section. You can also buy Collectables via our authorized online resellers which will be listed on our website. Please be careful of scam websites that might imitate Arab Millionaire.
The steps to buy are:
1. Go to the Buy Now section
2. Add Collectables to your Shopping Cart
3. Click Checkout to review your cart
4. Click Proceed to Checkout to complete the purchase via your preferred payment method
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Privacy & Security
Is my personal data secure?
All of your personal information is encrypted and secured, including your financial activity. We follow European data privacy standards and GDPR regulations. Our websites and applications all follow the highest standards of security. Your account is locked to your phone number with 2-factor authentication and a unique username and password. It is good practice to change your password from time to time.
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Is my data shared with any third party?
No, we do not share any of your data with any third party other than our payment processing partners on a needed basis. As far as your credit card information, we do not store it, as it processes through our licensed payment partners. Please review our Privacy Policy for more details.
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My Tickets
How do I know if I won?
Winnings are automatically added to your wallet.
The winning numbers are published on the Arab Millionaire website and app immediately after the live draw.
You will be notified via push notification on the app and via email if you have won, and funds are automatically added to your wallet.
Finally, you can check the My Tickets section to check if any of your tickets matched the latest winning numbers.
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How can I view my tickets/entries for this week’s draw?
To view your tickets, go to the 'My Tickets' section under 'My Account' in the App or Website.
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Can I change or cancel my entries?
No, once the ticket numbers and bonus number are selected and the ticket is issued, it can’t be changed or canceled.
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Can I save my favorite numbers for future use?
You can save your favorite numbers in 'My Favorites' by clicking on the yellow star ⭐ next to the ticket numbers.
To view your favorite tickets, go to the “My Favorites” from 'My Account' on the App or Website, select the tickets you want to play and click “Enter Draw”. This is a quick way for you to play the same set of numbers every week and make multi-ticket entry with a few clicks.
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Draw Results
How do I see previous draw results?
All past draw results can be viewed in the “Results” section of our app and website. Results include the draw date, prize amounts, number of winners, and your winning tickets for that draw.
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How can I watch older draw videos?
You can watch all live draws on the Arab Millionaire YouTube channel or on our Website and App in th Draw Videos section.
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What are the prizes for the weekly draw?
Match 5 out of 5 and the Bonus number to win the Grand Prize.
Match 5 out of 5 to win $300,000.
Match 4 out of 5 and the Bonus number to win $15,000.
Match 4 out of 5 to win $500.
Match 3 out of 5 and the Bonus number to win $300.
Match 3 out of 5 to win $12.
Match 2 out of 5 and the Bonus number to win $10.
Match 1 out of 5 and the Bonus number to win $5.
Match 0 out of 5 and the Bonus number to win $3
In the unlikely event that more than one ticket matches 5 out of 5 and the Bonus number, the Grand Prize will be equally divided between all the winning ticket owners. All other prizes are fully paid to each winner. 20% of the Grand Prize (match 5 out of 5 and the Bonus) and the 2nd Prize (match 5 out of 5) is donated to Charity in cooperation with the winner. The winner receives 80% of the Prize.
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When is the draw?
When is the draw?
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How to Get Started
How do I create an account?
Please follow the following steps:
1. Create and Account by Phone, Facebook, or Google
2. Verify your phone number by entering a 4-digit OTP code
3. Complete your profile information
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What is an OTP? Does it expire?
OTP stands for “One Time Password”. We use this when you create a new account or when you forget your password. We send an SMS to your mobile phone tied to your account. The SMS provides you a 4-digit number (passcode) which has to be entered by you within a short period of time. You can always ask us to resend the code.
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The Millionaire
What is the Millionaire drawing?
The Millionaire is a monthly cash-prize drawing where you can win large prizes. The drawing episdoes are streamed live on our social media pages (https://www.facebook.com/ArabMillionaireProject/) website (https://arabmillionaire.com/) and Youtube channel (https://www.youtube.com/channel/UCaeYGwjgSYm2qAZ1TTpjlnA)
Every ticket you purchase includes 6 numbers, each between 1 and 49, and during the drawing, 6 winning numbers are randomly selected by the Drawing Machine, which is licensed, monitored, and operated under the European Union (EU). Matching your ticket numbers with the winning numbers wins you cash.
Prizes:
The Grand Prize (starting at $1,000,000) is offered to tickets matching 6 out of 6 of the winning numbers. If your tickets match Matching 5 out of 6, you win €3,000 euros. Matching 3 out of 6 wins €2 euros. Matching 4 out of 6 wins €40 euros.
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How can I enter the monthly draw?
To enter the Millionaire monthly draw, please:
1. Login to your Arabmillionaire account
2. Click on the 'Enter Drawing' from the Millionaire game on home page
3. Select how many tickets you want to purchase
4. Choose the six drawing numbers for each ticket or click on 'QUICK PICK'
5. Click 'Proceed to Checkout', Review your order, and click 'Buy'
6. If you have funds in your wallet you are done. If not, you will be directed to top up your wallet first. Choose your payment method to top up and then you will be directed back to complete your ticket purchase.
Note: Every ticket you purchase is one entry to the MIllionaire drawing, and includes 10 diamonds to use in free games. So each ticket you purchase plays and WINS on its own.
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What are the prizes?
Match 6 out of 6 numbers to win the Grand Prize of over €1M
Match 5 out of 6 numbers to win €3000 Euros
Match 4 out of 6 numbers to win €40
Match 3 out of 6 numbers to win €2
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Can more than one ticket match the winning numbers?
Each tickets plays on its own. For the 2nd, 3rd and 4th prizes the prizes will be the same for each ticket no matter how many people win. However, if more than one ticket matches all 6 numbers, then the Grand Prize will be shared between the winners.
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What is the deadline to buy tickets?
To enter the drawing, make sure to get your tickets before the drawing closes.
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Scratch Games
How to play Scratchy?
2. Click on “Play Now” on the Scratchy game (https://app.arabmillionaire.com/scratchy) then click on Buy to purchase a scratch card for €2
3. Scratch the card to reveal the numbers, match 3 numbers to win a cash prizes up to €50,000
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How to play scratch gold?
2. Click on “Play Now” on the Scratch Gold game (https://app.arabmillionaire.com/scratch-gold) then click on Buy to purchase a scratch card for €3
3. Scratch the card to reveal the numbers, match 3 numbers to win a cash prizes up to €300,000
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How to play Happy Scratch?
2. Click on “Play Now” on the Happy Scratch game (https://app.arabmillionaire.com/happy-scratch) then click on Buy to purchase a scratch card for €0.10
3. Scratch the card to reveal the numbers, match 3 numbers to win a cash prizes up to €1,000
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How to play Ruby Rush?
2. Click on “Play Now” on the Ruby Rush game (https://app.arabmillionaire.com/ruby-rush) then click on Buy to purchase a scratch card for €0.50
3. Scratch the card to reveal the numbers, match one of the 2 Winning Numbers to win a cash prizes up to €20,000
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How to play Cash Vault?
2. Click on “Play Now” on the Cash Vault game (https://app.arabmillionaire.com/cash-vault) then click on Buy to purchase a scratch card for €1
3. Scratch the card to reveal the numbers, match 3 numbers to win a cash prizes up €2,500 a month for a year (or €30,000 total)
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How to play Diamond Rush?
2. Click on “Play Now” on the Diamond Rush game (https://app.arabmillionaire.com/diamond-rush) then click on Buy to purchase a scratch card for €0.75
3. Scratch the card to reveal the numbers, match one of the 2 Winning Nmbers to win a cash prizes up to €30,000
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DQ
What is DQ?
DQ (Daily Quiz) is a trivia game where you have to answer 3 questions correctly to enter the daily drawing. Prize is €200. One or multiple users will be selected to win the DailyQuiz each day.
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How many times per day can I participate in DQ?
The more games you play, the higher your chances of winning the drawing. As long as you have diamonds in your account, you can take the quiz.
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How can I enter and win the DQ drawing?
You enter the DQ drawing by answering 3 questions correctly. Every day, a name is randomly selected as the winner, so the more you play the higher your chance of winning!
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Where can I find the DQ winning results?
The Winners page inside the Leaderboard displays results for all DQ drawings: (https://app.arabmillionaire.com/leaderboard/winners)
Winners will get notified on their Arab Millionaire account, via email, and through their mobile devices.
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What is DQ Live Competition?
How to Play:
60 Minute LIVE DQ competition takes place every day. Complete as many DQ quizzes as you can within the hour to win real cash prizes. Each quiz played costs 1 Diamond.
Prizes:
The top 3 players with the most quiz entries win!
€100
€50
€25
If there is a tie, the money will be split equally.
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Financial
What is My Wallet?
Your Arab Millionaire Wallet is where you keep your funds, which includes both deposited funds and your winnings. These funds are used to play paid games. Your wallet also includes Diamonds and Promo money (which can be used to play with but not withdrawn).
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How do I withdraw my funds?
Transfer Method:
When you request a withdrawal, we carry out a direct deposit into your bank account. All transactions are secure, and usually carry out within 7-30 business days.
Steps to Withdraw:
1. Click on the wallet icon
2. Click on Withdraw funds, or go here https://app.arabmillionaire.com/wallet/withdraw
3. Input the amount to withdraw and click Submit Request - your request will be reviewed by the financial team
Conditions to be able to withdraw:
1. You have activated your wallet by depositing funds at least once
2. There should be at least €100 in your cash balance
3. Your name must match your ID and any payment methods used
4. You have not broken any Game Rules (https://arabmillionaire.com/game-rules-2/) or Terms & Conditions (https://arabmillionaire.com/terms-conditions/)
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What's difference between Cash and Promo Credit?
Cash is real money, and can be used to play games and can be withdrawn. Cash balance is added by depositing funds or winning a cash prize from any of the cash games.
Promotional ('Promo') credit can be used to play games, but cannot be withdrawn. Promo credit can be added by entering a Promo code in your wallet. Promo credit is also won by winning DQ tournaments or Fortune Wheel.
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How to Deposit using Mobile Credit?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Choose the option 'Pay from Mobile Credit'
3. Enter amount to deposit and click 'Confirm Deposit'
4. Enter your country code and phone number and click 'Send PIN Code'
5. Enter the 4-digit code you receive via SMS and click 'Confirm' to add funds
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How do Deposit using Credit Card or Debit Card?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose Credit Card option
3. Fill in your card info and click 'PAY NOW'
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How to Deposit using Fawry?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose Fawry option
3. Choose Fawry Card option to fill in a credit card, or Fawry Cash option to top up in store
For Fawry Cash option:
You'll receive a reference number for your payment request. Go to the nearest Fawry location with your reference number and complete payment Funds will be automatically added to your Arab Millionaire wallet
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How to deposit using CashU?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose the CashU option
3. You will be redirected to login to your CashU account to complete the payment process
Note:
If needed, you can top up your CashU wallet online or purchase a card at your nearest store. Click on this link to find your nearest CashU top up store https://www.cashu.com/site/ar/topup
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How to deposit using Skrill?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose the Skrill option
3. You will be redirected to login to your Skrill account to complete the payment process
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How to deposit using Dinarak?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose the Dinarak option
3. Enter your phone number to receive a PIN code via SMS
4. Input the PIN code on the screen to complete the payment
Note: this payment method is open to Jordanian users only. If you don't have a Dinarak wallet, go to your nearest agent to create a Dinarak wallet
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How to deposit using eNet?
1. Click 'Deposit' button from Home page or go to: https://app.arabmillionaire.com/wallet/deposit
2. Enter amount to deposit and choose the eNet option
3. Choose Debit or Credit card option
4. Enter your card information to complete the payment.
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Charities
How does the Arab Millionaire project support charities?
As part of our mission in helping and supporting local communities, Arab Millionaire is committed to donating 10% of sales to local charities as users and players continue to participate. This is true across all of our games. As a result we have signed agreements with 23 major charities in the region. Additioanlly, 20% percent of the total Grand Prize pool is given directly to charities, distributedbased on the charity category selections of all users.
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How can charitiy organizations sign up?
A Charity Committee, chaired by Mr. George Kordahi, approves new charities on monthly basis after our charity team collects all documentation and information and runs extensive due diligence.
If you are either an official representative or an employee of a charity or non-profit, you can register your organization here: https://arabmillionaire.com/register-your-charity. You must be affiliated with the organize to apply.
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