Terms and Conditions ArabMillionaire LTD
Table of Contents
ArabMillionaire Ltd, a limited liability company, incorporated in Malta and subject to Maltese law, registration number C 81104, having its registered address 23, Office 2, Triq Giuseppe Calleja, Swatar, Msida MSD2270, Malta
ArabMillionaire Ltd ("Operator") is licensed and regulated by the Malta Gaming Authority, license number MGA/CL1/1455/2017 issued on XX/XX/2018.
ArabMillionaire Ltd offers a set of games as may from time to time become available on the Sites (“Games”). The Company reserves the right to add and remove games from the Sites at its own discretion.
These Terms and Conditions ("Terms and Conditions") regulate the usage of the Game provided on any Company websites, mobile apps and every other software belonging to or licensed to ArabMillionaire Ltd hereafter ("Software" or "Sites(s)") as may be specified from time to time, and the related enabling Internet, URLs, mobile or other software by you (“you”, “You”, “the User” or “Player” or “Players”).
These Terms and Conditions establish the entire agreement between you and ArabMillionaire Ltd as the Company with respect to the Software and, in the case of fraud, surpass all prior or written contemporaneous and proposals, whether verbal, written or electronic between you and the Company with respect to the Software.
These Terms and Conditions constitute a binding agreement between you and ArabMillionaire Ltd and come into force as soon as you accept the Terms and Conditions by ticking in the "I ACCEPT" the agreements. By accepting you signify to the Company that you have read these Terms and Conditions and accept them. By using any of the Software belonging to or licensed to the Company you signify that you agree with these Terms and Conditions.
You must read these Terms and Conditions carefully in their entirety before you tick in the “I ACCEPT” box. If you do not agree with any provision of these Terms and Conditions you must not use or continue to use any of the Software belonging to or licensed to the Company.
ArabMillionaire Ltd reserves the right to modify and amend these Terms and Conditions at any time, the version of this agreement is 1.0, updated on November 1st 2017, and will be valid until a new version is in place. You will be notified of any changes to the Terms and Conditions in advance and You must re-confirm your acceptance, before changes come into effect. If you do not agree to the updated Terms and Conditions, you must stop using the Software.
It is your sole responsibility to review the Terms and Conditions, together with the specific rules for each Game you choose to participate in, in order to remain updated with all amendments each time you play. You can easily identify whether these Terms and Conditions have changed by referring to the version number and the date of the current Terms and Conditions stated above. You fully understand and agree to this Terms and Conditions herein and as may be amended by Company from time to time.
Rules and explanations in respect to the Games provided in separate links on the Sites, or explanations and conditions referring to the Software stated therein are incorporated into these Terms and Conditions by reference.
These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between you and ArabMillionaire Ltd and in case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
Bold headings used in this Terms and Conditions are used to guide the reader and are hence not in themselves used to regulate usage of the Software.
Your User Account
User Registration
In order for you to be able to participate in the ArabMillionaire drawings or prizes using any of the Software, you must first personally register with ArabMillionaire Ltd and open an account (“User Account”), "User Account" has the same meaning assigned to it as "player's account" by Maltese Remote Gaming Regulations, S.L.438.04.
You are allowed to have only one User Account. If you attempt to open more than one User Account, all accounts you try to open may be blocked or closed. If you notice that you have more than one User Account under different names, you must notify ArabMillionaire Ltd immediately.
A request to open a User Account is made by personally filling out the registration form and submitting it to ArabMillionaire Ltd through any of the Sites. You must enter all mandatory information requested into your registration form, in particular, your identity, your contact details including a valid e-mail address and other relevant information. All information entered must be correct.
ArabMillionaire Ltd may request that you provide the Company with additional information/documents to verify your identity. If you fail to provide the Company with requested documents, or if such information or documents you provide is/are found false or misleading, your User Account may be blocked or closed.
It is your sole responsibility to ensure that the information you provide is true, complete and correct and keep the information up to date.
As a part of the registration process you will have to choose your username and password in order to login into the Sites. It is your sole and exclusive responsibility to ensure that your login details are kept secure. You must not disclose your login details to anyone. ArabMillionaire Ltd is not responsible for any abuse or misuse of your User Account by third parties due to your disclosure, whether intentional or accidental, whether active or passive, of your login details to any third party.
ArabMillionaire Ltd reserves the right to refuse to register an account or to close your User Account at the Company's sole discretion. However, all money within your User Account will be sent to you and all contractual obligations already made honoured.
When account withdrawals occur, the players must be fully verified and KYCed. Failure to satisfy this requirement will cause restrictions on the User ability to transfer funds.
Deposits to User Account
You may not use funds that originates from any illegal activity or source or that is tainted or associated with any illegality or ill-gotten means.
ArabMillionaire Ltd will for all markets accept payments made according to the currency of your credit card or other payment methods. Accepted currencies for payments may vary between markets, and the Company may accept multiple currencies for payments in some markets. The exchange rate used by ArabMillionaire Ltd or the third party online payment service provider will be determined at the time of the transaction. Please note that exchange premiums and/or transaction fees are payable by you and that accepted currencies may differ from one market to another.
To deposit funds into your User Account, you can use any of the deposit methods specified on the “My Wallet” page. Details regarding processing time and fee structure for the payment methods utilized are available, and may be amended from time to time.
ArabMillionaire Ltd may charge assigned fees for processing deposits. Fees may change over time and current fee structure is specified in the relevant pages of the Site.
ArabMillionaire Ltd reserves the right to assign minimum and maximum deposit levels as specified on the relevant pages of the Site, and may change over time.
ArabMillionaire Ltd reserves the right to use additional procedures and means to verify your identity when effecting deposits into your User Account.
ArabMillionaire Ltd is not a financial institution and thus should not be treated as such. Your account will not get any interest on deposited amounts.
All information related to Player funds can be found under “My Account” and/or “Wallet” pages of the Site. You can use any of available depositing methods stated there, however they may change from time to time.
Withdrawals from User Account
You can withdraw funds from your account by clicking on “Withdraw Money” and choosing the preferred method for receiving the funds, either “Bank Wire Transfer” or “Wallet Transfer”. You may do a maximum of five (5) withdrawals per month. The amount you wish to withdraw should satisfy all the below requirements:
A minimum of €50
Less, or equal to, the amount available in your account less the minimum withdrawal fees.
Note that you must purchase an equal amount of tickets or more (excluding winnings) before attempting to withdraw from your ArabMillionaire account.
Please note that products at ArabMillionaire Ltd are consumed instantly when entering a drawing. The Company will not provide refunds, cancellation of services or returns of goods with regards to participation in the Games. When purchasing tickets to participate in certain Games, funds will automatically be drawn from your User Account.
ArabMillionaire Ltd does not accept requests for withdrawals made by telephone or e-mail. Notices for Withdrawals can only be made via the company Sites.
You shall only use such wallets and other financial instruments that are valid and lawfully belong to you in relation to withdrawal of funds from your Account.
Withdrawals from a Player Account are made through payments addressed to the Player or transferred to a bank account held in the name of the Player, as advised by the Player. Whenever possible, ArabMillionaire Ltd will restrict withdrawals to be made only to the same account utilized by the Player to make deposits.
Details regarding processing time and fee structures for withdrawals in respect to method utilized are available on the “Withdraw Money” screen, and may be amended from time to time on the Sites. Furthermore, once complete Player documents are received and verified, ArabMillionaire Ltd will take an average time of 3 business days to process withdrawals, Player will be charged a minimum fee of €17 for “Bank Wire Transfers”, or a minimum fee of €3 for “Wallet Transfer”, such fees are subject to change from time to time.
ArabMillionaire Ltd reserves the right to perform enhanced due diligence in respect to withdrawals of funds not used for playing our Games, and to review your behaviour on the Site and use of Games for irregular gaming patterns. The Company reserves the right to withhold funds in case the Player fail to pass due diligence or/ and the Company deem that irregular gaming pattern have occurred.
If by mistake ArabMillionaire Ltd credits your User Account with funds that do not belong to you, whether due to human or technical error or otherwise, the amount will remain property of ArabMillionaire Ltd. The amount will be deducted from your User Account as soon as The Company becomes aware of the mistake. If you withdraw funds that do not belong to you, without prejudice to other remedies and actions that may be available by law or otherwise, the amount paid by mistake will constitute a debt owed by you to ArabMillionaire Ltd. You are obliged to immediately report any incident of incorrect crediting to ArabMillionaire Ltd, such reporting should be via e-mail.
ArabMillionaire Ltd will carry out additional verification procedures for any payout exceeding the equivalent of, or cumulative withdrawals exceeding €2,330 and further reserves the right to carry out such verification procedures in case of lower payouts. Such identity verification may for example include copies of a player’s passport or utility bill.
Winnings are credited to your User Account.
It is strictly prohibited for players to transfer funds to other players.
Closing of User Account
If you wish to close your account, you may do so at any time by contacting customer support via e-mail. The Company will return to you all funds from User Account subject to the deduction of relevant withdrawal charges.
ArabMillionaire Ltd. reserves the right to terminate your User Account and to refund to you the balance available, subject to the deduction of relevant withdrawal charges, at the Company’s absolute discretion and without any obligation to state a reason or give prior notice.
Inactive and Dormant User Accounts
An inactive account is an account with real money balance that has not been accessed for 18 months.
A dormant account is an account with real money balance that has not been accessed for 30 months.
After eighteen (18) months since last login, the Company reserves the right to charge a €5, or equivalent, per month in administrative fee on your account, as long as the balance is positive, and your account stays inactive. Fees charged might be refundable in accordance with LGA Directive 1 of 2011.
Once your account becomes dormant, if the company has been unable to contact you or/and if you cannot be satisfactory located, ArabMillionaire Ltd., in accordance with the applicable law, shall close your account and transfer your remaining account balance to you or to the Malta Gaming Authority.
Account Holders who wish to recover funds held in dormant, closed, blocked or excluded account, are advised to contact Customer Support via email:
In case of no transactions into User Account for thirty months, ArabMillionaire Ltd. reserves the right to remit the balance in the Player’s account to the Player and to the Authority if Player cannot be contacted.
Your obligations as a User
Declaration and Warranties
You hereby declare and warrant that:
You are over 18 years of age or such higher minimum legal age of majority as stipulated in the laws of jurisdiction applicable to you and, under the laws applicable to you, you are allowed to participate in the Games offered on the site;
It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the Games;
You are not resident in Estonia, North Korea, United States and its dependencies, military bases and territories including but not limited to Am. Samoa, Guam, Marshall Islands, N. Mariana Islands, Puerto Rico, and Virgin Islands;
You are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from ArabMillionaire Ltd;
You participate in the Games for entertainment and/ or recreational purposes only and strictly in your own personal non-professional capacity;
You participate in the Games on your own behalf and not on behalf of any other person;
All information that you provide to ArabMillionaire Ltd during the term of validity of this agreement is true, complete, and correct, and that you shall immediately notify the Company of any changes of such information;
All money that you deposit into your User Account are not tainted with any illegality and, in particular, do not originate from any illegal activity or source;
You understand that money deposited into your User Account will be used when you participate in certain Games;
You shall not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and shall not use any software assisted methods or techniques or hardware devices for your participation in any of the Games, the Company does not allow any kind of robots or/ and programmed devices in game play. ArabMillionaire Ltd hereby reserves the right to invalidate any participation in our Games in the event of such behaviour;
Games played on our Sites should be played in the same manner as games played in any other setting. This means that players should be courteous to each other and avoid rude or obscene comments;
ArabMillionaire Ltd reserves the right to terminate and/or, change any games or events being offered on the Sites, and to limit and/or refuse purchases of tickets.
Obligations and rules for use of Chat
As part of your use of the Site, ArabMillionaire Ltd may provide you with a chat feature, which is moderated by us and subject to controls. We reserve the right to review the chat and to keep a record of all statements made on such facility. Your use of the chat facility should be for recreational and socializing purposes, and is subject to the following rules:
You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity;
You shall not make statements that are abusive, defamatory or harassing or insulting to the operators of the Sites;
You shall not make statements that advertise, promote or otherwise relate to any other online entities.
You shall not make statements about ArabMillionaire Ltd, or any other Internet site(s) connected to ArabMillionaire Ltd that are untrue and/or malicious and/or damaging to ArabMillionaire Ltd.
You shall not collude through the chat rooms or separate chat. Any suspicious chats will be reported to the Authorities.
In the event of you breach any of the above provisions relating to the chat facility, ArabMillionaire Ltd shall have the right to remove the chat room or immediately terminate your Users Account. Upon such termination ArabMillionaire Ltd shall refund to you any funds which may be in your User Account over and above any amount which may be owing to us at such time (if any). ArabMillionaire Ltd shall report to the Authorities any suspicious chats.
Exceptional Circumstances & Aborted Games
ArabMillionaire Ltd reserves the right to cancel, and/or declare a Player participation in a Game void partially or in full if the Company, at its own discretion, would deem it obvious that any of the following circumstances have occurred:
you, or people associated with you directly or indirectly influence the outcome of an event;
you and or people associated with you are directly or indirectly violating the rules of the Company;
the result of an event has been directly or indirectly affected by criminal activity;
purchases have been placed that would not have been accepted otherwise, but that were accepted during periods when the Software have been affected by technical problems; due to an error, such as a mistake, misprint, technical error, system malfunction, force majeure or otherwise, purchases have been offered, placed and or accepted due to this error.
ArabMillionaire Ltd is not liable for any damages or losses deemed or alleged to have arisen out of or in connection with any of the Software or its content; including without limitation, loss or corruption of data, delays or interruptions in operation or transmission, communication or lines failure, any person’s misuse of the Site or its content or any errors or omissions in content.
ArabMillionaire Ltd is not liable for any server disruptions, downtime, lagging or any technical disturbance to the game play.
Should the player become aware of possible errors or incompleteness in the Software, in promotions or on the Site, he or she agrees to refrain from taking advantage of them. Moreover, the Player agrees to report any error or incompleteness immediately to ArabMillionaire Ltd.
ArabMillionaire Ltd reserves the right to remove any game from the Site at any time. Any event or game that indicate incorrect behaviour affecting pay out, game data or other balances, that may be due to misconfiguration or a bug, will be cancelled and removed from the Site. The Player(s) balances and account details may be altered in such cases in order to correct any mistake.
ArabMillionaire Ltd reserves the right to withhold payments, if suspicion or evidence exists of manipulation of the Sites. Criminal charges will be brought against any User or any other person(s), who has/have manipulated the Sites or attempted to do so.
Refunds may be given in case of exceptional circumstances, in such cases, refunds will be given solely at the discretion of the management.
Responsible Gaming
ArabMillionaire Ltd supports responsible gaming.
We have a maximum monthly spending limit of €2,000 regardless of your settings. However, you can set your own daily, weekly or monthly limits to one of the following:
Max of €50, or
Max of €100, or
Max of €250, or
Max of €500, or
Max of €1,000, or
Max of €2,000
Upon reaching the limit selected by you, you will be prevented from additional deposits for the current day, week or month.
You may at any time change your limit. Decreasing your monthly limit will take immediate effect. However, if you wish to increase the limit, this will come into effect after seven (7) days from your request via the user interface or email at: support@arabmillionaire.com
Special Conditions
All Games offered on the Sites may have its specific or additional rules and conditions which are integral part of these Terms and Conditions. You shall be deemed to have accepted the special Game rules upon accepting the Terms and Conditions.
ArabMillionaire Game
Company Sites are operated by ArabMillionaire Ltd and regulated by the Malta Gaming Authority under the Remote Gaming Regulations (LN176/2004), Licence Number MGA/CL1/1455/2017.
All Games’ rules are found within the Sites.
Anti-money Laundering Reporting
Player awareness of any suspicious activity relating to any of the Games provided on the Sites, must be reported to ArabMillionaire Ltd immediately.
In order to perform any transaction ArabMillionaire Ltd may undertake any such verification checks as may be required by the Company or by third parties (including, but not limited to, regulatory bodies) to confirm the legal ownership and the origin of the money implicated, the identity of the applicant and to comply with the existing Anti Money Laundering Provisions.
ArabMillionaire Ltd will report suspicious transactions to the relevant authorities in Malta.
ArabMillionaire Ltd reserves the right to block, close or suspend a User Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act.
Intellectual Property
ArabMillionaire Ltd and related companies own the rights to all Software, user interfaces and graphic features available to you. These are protected by Copyright laws and you may only use the Sites for your personal use in accordance with Terms and Conditions stipulated by the Company and applicable laws.
You will need prior written approval from ArabMillionaire Ltd to, in any manner except for private use, display or use trademarks, service marks, trade names or/and accompanying logos, alone standing or in conjunction with any text, of the Site, or of a subsidiary or affiliated company to, or of a company belonging to the same group of companies as, or of the ultimate majority shareholders in, any of the Software regulated by this Terms and Conditions.
Other products and service names displayed or referred to at any of the Sites may be trademarks and service marks of their respective companies and exclusive property of such respective owners. Without the written consent of the owners or/and holders of the trademark and service marks may not be used publicly.
Animations, avatars, images, background images, other graphics, photographs, video and audio clips, button icons, streaming data, downloadable materials, data compilations and software, accessible from the Sites licensed or controlled by ArabMillionaire Ltd is the proprietary information and valuable intellectual property of the Company or any party responsible for providing the materials. The Company owns all rights and interests in above mentioned materials.
The materials may not be copied, distributed, republished, modified, uploaded, posted, or transmitted in any way except as provided by the Company or the or the Sites for social media sharing or for private or personal use without the prior written consent of the Company.
Privacy Policy
You hereby acknowledge and accept that it is necessary for ArabMillionaire Ltd to collect and otherwise use your personal data in order to allow you access and use of the Sites and participation in the Games.
ArabMillionaire Ltd hereby acknowledges that in collecting your personal details as stated in the previous provision, we are bound by the Data Protection Act, Chapter 440 of the Laws of Malta. The Company will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.
ArabMillionaire Ltd will only use your personal data to allow you to participate in the Games and to carry out operations relevant to your participation in the Games. We may also inform you of changes, new services and promotions we think that you may find interesting. If you do not wish to receive direct marketing messages you may opt out of such service by adjusting your settings.
Your personal data will not be disclosed to third parties, unless such disclosure is necessary for processing your requests in relation to your participation in the Games or it is required by law. In cases where the Company's suppliers or business partners are responsible for parts of the overall function of the Software, your personal data may be disclosed to them.
ArabMillionaire Ltd employees and partners responsible for your service and assistance have access to your personal data for the purpose of performing their duties. You hereby consent to such disclosures. ArabMillionaire Ltd is obliged to provide certain information to regulatory authorities if requested.
You have the right to access personal data held by ArabMillionaire Ltd about you. We will not destroy any personal data held unless required by law, or the information is no longer required to be kept for the purpose of the relationship.
In order to provide you with an efficient service, ArabMillionaire Ltd shares your data with service providers who may be situated in various parts of the world, but only for the purposes specified.
In the processing of your account and associated transactions, ArabMillionaire Ltd may have resort to credit rating agencies, fraud detection agencies or anti-money laundering agencies. You hereby consent to such disclosures.
In order to make your visit to the Sites more user-friendly, to keep track of visits to the Sites and to improve the service, ArabMillionaire Ltd collects a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies (please refer to your browser instructions as to how to do this). You must note, however, that turning off cookies may restrict your use of the Sites.
Notwithstanding the above, ArabMillionaire Ltd may publish details about specific winnings of individual Players on the Sites and, from time to time, on other websites. Such publications will include the username of the relevant Player, the city and the amount won, and you hereby agree and approve of such publications.
If you have a complaint you may contact our customer service as indicated on the Company Sites (support@arabmillionaire.com)
ArabMillionaire Ltd will use best efforts to resolve a reported matter promptly. If You disagree with the final decision of the Company in respect of Your claim and/or dispute and would like to dispute it, then (a) in as much as it relates to any acts of the Company under its Maltese online gaming licence, you may bring Your claim and/or dispute following the receipt of the Company's final decision to the Malta Gaming Authority at support.mga@mga.org.mt
Malta Gaming Authority
Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta
Telephone Number: +356 2546 9000
Email: support.mga@mga.org.mt
Limitation of liability
You enter the Site and participate in the Games at your own risk. The Sites and the Games are provided without any warranty whatsoever, whether expressed or implied.
Without prejudice to the generality of the preceding provision, ArabMillionaire Ltd, our directors, employees, partners, and service providers:
do not warrant that the Software or the Sites are fit for their purpose;
do not warrant that the Software and Sites are free from errors;
do not warrant that the Sites and/or Games will be accessible without interruptions;
shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Software or your participation in the Games.
You hereby agree to fully indemnify and hold harmless ArabMillionaire Ltd, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities whatsoever caused that may arise in relation to your use of the Software or participation in the Games.
To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Software, regardless of the cause of actions (whether in contact, tort, breach of warranty or otherwise), will not exceed 100 €.
Breaches, Penalties and Termination
If you breach any provision of these Terms and Conditions or ArabMillionaire Ltd has a reasonable ground to suspect that you have breached them, the Company reserves the right not to open, suspend or close your User Account, withhold any money in your User Account (deposits included) and apply such funds on account of any damages due by you in this respect
ArabMillionaire Ltd reserves the right to freeze or terminate your User Account or cancel any purchases at the Company’s absolute discretion in case the Company suspect that you are in breach of this agreement, have problems with creditors, are engaged in illegal or fraudulent activities when using any of the Sites, using any of our reward or promotional programs or in other ways detrimental to our business.
You acknowledge that the Company shall be the final decision-maker of whether you have violated the Company’s rules, Terms or Conditions in a manner that results in your suspension or permanent banning from participation in our Sites.
If any provision of these Terms and Conditions is held to be illegal or unenforceable, such provision shall be severed from these Terms and Conditions and all other provisions shall remain in force unaffected by such severance.
ArabMillionaire Ltd reserves the right to assign or otherwise lawfully transfer this Agreement without the need for your consent. You shall not assign or otherwise transfer this Agreement to any other person or entity.
Applicable law and jurisdiction
These Terms and Conditions are governed by the Laws of Malta and the parties submit to the jurisdiction of the Maltese courts.
Rewards and Promotions Policy
ArabMillionaire Ltd, from time to time, may provide you and other Players free entries to Games, provide promotional tokens, and run other promotional activities. The Company reserves the right to cancel any of the promotional programs or promotional tokens at any time at the Company’s sole discretion.